Privacy Policy

TRIANGLE INSURANCE & ASSOCIATES

PRIVACY POLICY NOTICE

PURPOSE OF THIS NOTICE

As we understand your concerns about privacy. We hope this notice, which describes our use and protection of non public personal information (“customer information”), will help you understand how we treat the customer information we obtain from you or other sources in the course of providing you with insurance products and additional services.

Furthermore, we wish to inform you that we do not share your personal information with any non-affiliated third parties for any purpose that is not specifically authorized by law unless we obtain your affirmative permission. Whether you’re doing business with us through an agent, broker, or our Web site, we want you to know that TRIANGLE INSURANCE & ASSOCIATES respects your privacy and protects your information.

  • We do not sell your customer information.
  • We do not share, loan or give customer information to persons, companies, or organizations outside of TRIANGLE INSURANCE & ASSOCIATES that would use that information to contact you about their own products and services.
  • We expect persons or organizations that provide services on our behalf to keep customer information confidential and to use it only to provide the services we’ve asked them to perform.
  • Within Triangle Insurance & Associates, we communicate regarding the need to protect your information to those individuals who may have access to it, and we’ve established physical, electronic, and procedural safeguards to protect customer information.

PRIVACY POLICY STATEMENT

As a part of our normal operations we collect, and in some cases, disclose information about you. We encourage you to read the following Privacy Statement that contains information about policies regarding the collection, use, disclosure, and protection of your information. If you are not comfortable with any of the terms or policies described in this Statement, we encourage you to send confidential correspondence through the postal service.

What information do we collect?

Personal, Financial and Product Information We collect personally identifiable information in order to identify and register you as a customer. In addition, we collect personal, financial and product information in order to provide you with services tailored to your particular needs. By learning about you, we can deliver more relevant protection and product offerings and thus offer you better insurance services and options. The information we collect will vary depending upon the function or processes you select or request. Depending upon the function, product or process you select (for example, quote, request for proposal, e-mail, purchase), you may be required to provide information such as:

  • Name
  • Address
  • Birth date
  • E-mail Address
  • Policy(ies) Type(s) & Number(s)
  • Social Security Number
  • Driver’s License Number, accident/violation history, information about vehicle operators, lien/lease holders, vehicle information, etc.

Who Should Use Our Web Site?

Our Web site is for insurance and financial products and services and is not intended for children. We offer insurance and financial products and services and thus do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, we will destroy this information.

What kind of customer information do we have, and where did we get it?

Much of the customer information we collect comes directly from you. When submitting your application or request for insurance or other products and services we offer, or in requesting an insurance quote, you may give us information such as your name, address, and Social Security number. We also keep information about your transactions with our affiliates, others, or us – for example, the types of products and services you purchase from us, premiums, policy account balances and payment history. We also may collect information from outside sources, including consumer reporting agencies and/or health care providers or reporting agencies such as the Medical Information Bureau (MIB). This information includes loss information reports, motor vehicle reports, credit reports, and medical information.

Who collects this information?

In order to better serve your particular needs, the information noted above is collected by TRIANGLE INSURANCE & ASSOCIATES, its agents, and other companies working on behalf of TRIANGLE INSURANCE & ASSOCIATES. In addition to collecting information from you, you should also know that, depending on the nature of your transaction, we may collect information from outside sources, such as loss information reports, motor vehicle reports, and credit reports. For property insurance, we may send someone to inspect your property and verify information about the value and condition of your property.

How is this information used?

The information you submit to us via our on-line forms and e-mail is used to provide you with the response or service you have requested. We may also use this information to contact you about our products and services. If you do not wish to receive these communications, you can write us, e-mail us or simply reply to any emails you receive from our employees informing us of your desire to be removed from our mailing lists.

Who has access to this information?

In order to better serve your particular needs, TRIANGLE INSURANCE & ASSOCIATES, its employees, and certain companies working with TRIANGLE INSURANCE & ASSOCIATES behalf have access to this information. This information may also be disclosed to third parties without your consent if disclosure is necessary to comply with legal processes or to protect the rights, property, or personal safety of TRIANGLE INSURANCE & ASSOCIATES, its users or the public. We may also provide limited information about you to third parties without your permission when necessary or appropriate to service an insurance policy we have issued (e.g., inquiries from lien holders or additional insured listed on the policy) or to address claims submitted under a policy we have issued. In addition, we may, as permitted by law, provide information about you without your permission to certain persons or organizations, such as: your agent or broker; insurance support organizations; other insurance companies in order to perform their function in regard to an insurance transaction involving you (i.e. a claim); independent claim adjusters; businesses that conduct actuarial or research studies; regulatory and law enforcement authorities; or our affiliated companies, if any.

What are your options regarding collection, use, and distribution of your information?

Any information you submit to us via written applications, our Web site’s on-line forms or e-mail is done so on a voluntary basis. When you access our site in this manner, the collection, use, and distribution of your information will be handled according to the terms and policies outlined in this Privacy Statement. If you object to the collection, use, and distribution policies outlined in this Privacy Statement, we ask that you do not submit information.

What are your options regarding correction or storage of your information?

You may either personally see, or obtain from us by mail, the information about you in our files. If you believe the information we have about you in our records or files is incomplete or inaccurate, you may request via telephone or a postal mail letter that we make any necessary additions or corrections or, to the extent that it is feasible, that we delete this information from our files.

About Triangle Insurance

I wanted to write a note of "Thank you" to the entire Triangle Insurance staff for the level of customer service that you all provide! Your attention to detail and professionalism truly separates you from the competition, as you tailored a policy to fit our needs with better coverage along with saving us money. Triangle Insurance really cares about their client and it shows in the way that you operate in business!

- Brian Boyd, Charles Boyd Chevrolet

Triangle Insurance and Associates has been handling my insurance for the past few years. Last year, Jordan called to let me know she had shopped around for me after seeing that my family's premium for our coverage on our home and vehicles had been increased at renewal. She told me she found that she was able to save us several hundred dollars in premium for the same coverage by switching to a new carrier and had gone ahead and sent me the paperwork. Jordan did all this before I even opened the renewal letter showing the increase. This is the kind of service I have gotten used to since working with JM, Jacob and the rest of the good people at Triangle. They are friendly, knowledgeable, and great with communication. Several of my friends and clients have called to thank me for referring them to Triangle for their insurance.

- Justin Stainback, Franklinton, NC

Living and working 3 hours from home is a challenging task. Having an insurance company that reacts quickly and accurately when needed while looking out for my best interests is invaluable for a busy salesperson like myself. I have been a customer from day one and will continue to trust Triangle Insurance and Associates with all of my insurance needs moving forward.

- Justin Loyd, Virginia Beach, VA

I am very pleased with Triangle Insurance & Associates. JM & Jacob helped me & my wife get new life insurance policies. They found me better insurance at a lower price. They are honest, reliable, knowledgeable and have a tremendous work ethic. We are very pleased.

- Boyd Sturges, Louisburg, NC

I have both my business and personal insurance with Triangle Insurance. The principal and staff are most timely and efficient with all transactions and I highly recommend them for any insurance needs.

- Gene Bobbitt, Bobbitt Surveying

We have several Companies that we manage and own. At first we were slightly apprehensive about letting this young company and young men handle our insurance needs. We soon learned that our apprehension was unfounded. During one of the hurricanes we had extensive damage to one of our rental homes. Triangle Insurance was on the scene even before I was. We were extremely pleased with the way the claim was handled and the professionalism of Triangle Insurance. We have had several claims after the hurricane damage that Triangle Insurance has handled the same way. My only regret is that we didn’t find Triangle Insurance sooner. Now we have much better coverage than before and the savings of about $25,000.00 per year is an added bonus. I would highly recommend Triangle Insurance for any and all insurance needs.

- Len Wester, Wester Farms LLC & Wester Farms Agricultural Transport LLC

I would recommend Triangle Insurance to anyone who has an insurance need whether it be commercial or personal. They are all professionals and always there when needed. J.M and Jordan assisted me through the process and accommodated all of my needs quickly. I look forward to continued business with Triangle Insurance.

- Nathan Perry, Perry Management, Inc.

Jacob, J.M, and the entire Triangle Insurance & Associates staff have always been extremely helpful and responsive to all of my various insurance needs. They take the time to find custom solutions rather than offer cookie-cutter options that may leave me either over-insured or, even worse, vulnerable to liability. I highly recommend Triangle Insurance & Associates to anyone looking to add new coverage and especially to those who are not 100% satisfied with their current rates or representatives. You won't be disappointed!

- Brian Smith, Raleigh, NC

We were referred to Triangle Insurance, but were a little skeptical since the guys were so young and the agency relatively new. But after our initial meeting, we were confident that they could do the job, and they have. They have been on top of things since the beginning and we would highly recommend them.

- Charles E. Ford, Jr. and Martha Ford Miller, Ford Enterprises, Inc.

I cannot say enough good things about Triangle Insurance & Associates! JM and Jacob are great to work with and their office staff is very knowledgeable and friendly! They have saved me money on all my policies that I have with them and I do not mind recommending them to anyone for all their insurance needs. They truly care about their clients and the customer service is outstanding!

- Tammy Brown Davis, Kinston, NC

When our house burned down in 2013, it was one of the worst experiences of our lives. We had no idea what we were going to do, or even where to start. However, Triangle Insurance & Associates was there the very next day. They were literally there from day one, and continued to assist us through the rebuilding of our home and with putting our lives back together. We could not have done it without their help and support.

- Kevin Stallings, Louisburg, NC